Secure Your Infrastructure. Strengthen Your Applications.
shieldlayer Security gives growing businesses direct access to specialist F5 BIG-IP LTM and WAF guidance, upgrade assistance and web infrastructure security consulting, delivered remotely and scoped to exactly what you need.
- One-to-one remote sessions
- Written findings and recommendations
- No managed-services contract
Why teams work with us
Remote by design
Consultations over video call and shared screen, wherever you are.
Specialist F5 focus
Deep, practical guidance on BIG-IP LTM and Advanced WAF.
No big contract
Book help for the task in front of you. No retainer required.
Flexible scheduling
Sessions arranged around your time zone and maintenance windows.
Specialist help, exactly where you need it
Six focused services covering the parts of web infrastructure where small mistakes cause big outages.
F5 BIG-IP LTM Support
One-to-one guidance on virtual servers, pools, health monitors, SSL/TLS, persistence and iRules when traffic isn't flowing the way it should.
Learn moreF5 BIG-IP WAF Support
Investigate false positives, read WAF event logs with confidence and tune ASM / Advanced WAF policies without weakening protection.
Learn moreF5 BIG-IP Upgrade Assistance
Plan BIG-IP software upgrades properly, then get remote guidance during your own maintenance window and help with post-upgrade checks.
Learn moreInfrastructure Troubleshooting
Structured, layer-by-layer fault isolation for application delivery, connectivity and SSL/TLS problems around your web infrastructure.
Learn moreRCA Assistance
Work out why an incident happened, from the evidence you have, and turn it into a clear root cause analysis your stakeholders can act on.
Learn moreSecurity Configuration Review
A structured review of your F5 LTM/WAF and web infrastructure configuration, with prioritised findings and practical recommendations.
Learn moreSpecialist cybersecurity guidance. Without the complexity of managed services.
Many teams depend on F5 every day but can't justify a full-time specialist or a long managed-services contract. We fill that gap with focused, transparent help.
- One-to-one sessions. You work directly with the consultant handling your issue, not a ticket queue.
- Written findings. Clear summaries and recommendations, where included in your scope.
- Practical explanations. We explain what's happening and why, in plain language your whole team can follow.
- Transparent scope. You know what's included, what's not, and what it costs before any work begins.
From first message to clear next steps
A simple, predictable process. You stay in control of your infrastructure the whole way through.
Send an inquiry
Tell us what's happening and which service you think you need.
Agree scope & price
We ask a few questions, then confirm what's included and quote before anything starts.
Remote session
We guide your team over a shared screen at a time that suits you.
Findings & next steps
You receive a written summary and recommendations, where included in scope.
pool_app_https members marked downLTMYour remote partner for F5 infrastructure and web security
Our core focus is F5 BIG-IP: the traffic management that keeps applications available and the WAF policies that protect them.
BIG-IP LTM
- Virtual servers and pools
- Health monitors
- SSL/TLS profiles
- Persistence and iRules
- HA configuration guidance
ASM / Advanced WAF
- False-positive investigation
- Event log analysis
- Policy tuning
- Enforcement readiness
- Configuration reviews
Practical guides from the field
Clear, educational articles on F5, WAFs and troubleshooting, written to be genuinely useful.
Common F5 BIG-IP LTM Troubleshooting Scenarios
Six LTM problems we see again and again, from pool members marked down to TLS handshake failures, with what to check first in each case.
Read article F5 Upgrade GuidesF5 BIG-IP Upgrade: Important Prerequisites
What to check before upgrading BIG-IP software, including target version, platform support, licence check dates, backups, the master key and rollback planning.
Read article F5 BIG-IP LTMUnderstanding F5 BIG-IP Local Traffic Manager
A plain-English introduction to BIG-IP LTM, covering virtual servers, pools, health monitors, profiles, persistence, SNAT and iRules, and how a request flows through them.
Read articleCommon questions
What services does shieldlayer Security provide?
We provide remote technical consultation for F5 BIG-IP Local Traffic Manager (LTM) and Web Application Firewall (ASM / Advanced WAF), BIG-IP upgrade assistance, infrastructure troubleshooting, root cause analysis (RCA) assistance and security configuration reviews.
We don't offer penetration testing, vulnerability scanning or round-the-clock managed services.
Do you provide remote F5 support?
Yes. All of our work is remote. Most sessions take place over a video call where your team shares a screen and operates your own devices while we guide, explain and analyse. We can also review configuration exports, logs and packet captures you send us.
Do you provide managed services?
No. We're a consultancy, not a managed service provider. You get specialist guidance when you need it, without a long-term contract or round-the-clock monitoring commitment. Your team stays in control of your infrastructure.
Do you require access to production devices?
No. Our consultations are guidance-oriented, and booking a session does not give us access to your devices. Typically your team operates your systems while we guide over a shared screen.
If you ever want us to do more than that, it's agreed separately and explicitly, in writing, before anything happens.
Will I receive a written report?
Where it's included in the agreed scope, yes. Depending on the service, that might be a session summary, troubleshooting findings, an upgrade plan and checklist, an RCA document or a configuration review report. We confirm the deliverables when we agree the scope.
How is pricing determined?
Pricing depends on the type of work, its complexity and how much time it's likely to need. After you send an inquiry, we'll ask a few questions, propose a clear scope and share a quote before any work starts. There's no obligation to go ahead.
Have an F5 or web infrastructure issue on your mind?
Tell us what's happening. We'll reply within one business day with questions, a proposed scope and a quote. There's no obligation to book.